This course enables candidates to become better aware of possible emergency and crisis situations that can occur on board passenger ships.
Through use of scenarios and discussions, candidates will develop a better understanding of human behaviour in crisis situations, and develop skills to be able to maintain control, reduce panic and induce calm in an emergency situation.

The course covers the following subjects:

• What is a crisis?
• Training and drills; teamwork and its importance
• Leadership
• Personal strengths and weaknesses in a crisis
• Stress and basic human instincts of panic, fear, anger, and heroism
• Effective communications

The course will take place in our specialised training centre at our headquarters in Cowes. The course will be taught in a mixed mode involving use of scenarios, discussion and role play as well as some seminar style delivery.

There are no pre-requisites for this course.

Please email sally@redensigntraining.com for costs for this course.